Agent Janice SPEAKS - The WAN Show Jan 11 2019

  • čas přidán 12. 01. 2019
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    Timestamps (Courtesy of
    Nightcore Prototype Zero)
    0:00 starts to the JAN show
    2:20 intro
    3:02 ground rulez
    3:26 Janice’s story
    5:51 funny joke ( please laugh )
    8:16 Linus stops talking
    9:06 best experience on pre-sale side
    9:58 worst experience
    12:37 tech support
    16:36 new merch
    18:00 what would Janice buy
    25:33 floatplane questions
    34:00 super chats
    39:29 last question
    42:27 last last question
    47:00 Janice grabs Dennis and leaves (and her money)
    47:45 SPONSORS WOO! (Denis runs in front of camera)
    48:31 fresh books
    49:18 PIA
    49:38 SAVAGE jerky
    51:54 CES talk
    1:01:28 Denis on OLED
    1:08:13 Linus shows new Hisense demo
    1:12:16 end of JAN Show ( superchats )
    1:14:55 merch store and Luke is hiring
    1:16:31 requirements
    1:17:12 migration for floatplane
    1:20:52 real end and Dennis waving underwear
    1:21:01 outro
  • Věda a technologieVěda a technologie

Komentáře • 1 841

  • SixOThree
    SixOThree Před 11 hodinami

    A little unprepared.

  • Michael Phoenix
    Michael Phoenix Před dnem

    passive 3d lg 4k oled run through potplayer 60fps pushed to 4k so 2k each eye 3d content floats outside the TV.

  • spaladon
    spaladon Před dnem

    Hiscence is quite a big television company in Australia, they are a major player

  • MiChAeLo KGB
    MiChAeLo KGB Před dnem

    Lol, the part about Hisense was kinda funny when I went to Google them and it autocorrected it from High Sense to Hisense, and I turned around and looked at my Hisense fridge :D

  • MaxUgly
    MaxUgly Před dnem

    This has been great, sounds like you guys have made an impact! Thanks!

  • It's Akile
    It's Akile Před dnem

    I love smiley people like myself. Janice is cute, might delete later

    SUBHAM MANDAL Před 2 dny

    21:00 Janice is really smart... Like very witty

  • Benjamin Franklin
    Benjamin Franklin Před 2 dny

    Trick Janice into buying herself a pc.

  • Ryan Bellfield
    Ryan Bellfield Před 2 dny

    Have you received any responses from the retailers? and if so, would you make a video about it?

  • Benjamin Ruege
    Benjamin Ruege Před 2 dny

    I hate the stupid youtube stories thing. It's stupid and pointless.

  • Hayden Williams
    Hayden Williams Před 3 dny

    Hisense is one of the medium-big companies in Australia , not a major but still big that quite a few people have them

  • Damian Littlefair
    Damian Littlefair Před 3 dny

    whats float plane

  • Cellphone Dave
    Cellphone Dave Před 3 dny

    28:40 as the ability to communicate using the interwebs and not talking or using video chat and only typing, is "phone anxiety" and social anxiety in general becoming more prolific? Does it follow that it is a learned behavior?

  • Dave B
    Dave B Před 3 dny

    Is she single? *Asking for a mate*

  • Slade Day-Carreiro
    Slade Day-Carreiro Před 3 dny

    HI-Sense is what is often pushed at visions in Canada. Also for that gaming tech 3d tech is on my LG TV, no issues when its off but I never use the feature or the 3D effect.
    Hearing about how much you care about the merch quality is very heartwarming. I personally was kinda bummed out with my LTT hoodie overall, but again I got it too support the channel like you said so it was less of a bummer.

  • A Moe
    A Moe Před 3 dny

    Forget marketing lol.
    My Mom uses Macs (mostly because she has been using Apple since the Apple II (sadly she did not keep that one after replacement....)) and part of it is support.
    Her G4 iMac, in 2011 she was getting support from Apple. Even *free* service/etc for somethings.
    I totally get the Apple angle.
    And, I must admit, if Apple could copy “snap” from Windows, I would seriously consider buying the upcoming Mac Pro, if it was even reasonably decent performance/dollar.... but I also only really play Blizzard games, so....

  • Benjamin Ruege
    Benjamin Ruege Před 3 dny

    PLEASE do another secret shopper with in-store (as long as it wouldn't give poor Janice an anxiety attack).

  • Benjamin Ruege
    Benjamin Ruege Před 3 dny

    Really need some LTT boxers in full orange.

  • Benjamin Ruege
    Benjamin Ruege Před 3 dny

    Sooooooo happy you brought Janice on the show =D

  • MoonfaceMartin88
    MoonfaceMartin88 Před 3 dny

    Janice seems really cool. And I'm amazed how much Dennis' english has improved.

  • Tim A
    Tim A Před 3 dny

    Janice is the best

  • Marc LeBlanc
    Marc LeBlanc Před 3 dny

    When you need anything Canadian, ask for the french speaker, they normally speak English and have at least a little IQ.

  • Weapons Grade Gaming
    Weapons Grade Gaming Před 3 dny


  • Mark Semple
    Mark Semple Před 4 dny

    would be interesting to see Janice test out some "user friendly"/"idiot proof" tech, as the rest of you guys tend to be more tech savvy you may miss stuff that some less savvy might get stuck/trip up on. I personally realised this issue when i tried to write an instruction for someone to set up a networked drive on windows, i just assumed anyone reading it would have some level of windows experience, which turned out not to be true. so after walking the guy through it step by step over the phone while i emulated doing it from scratch on a PC my side I had to go rewrite the entire thing with added pictures including highlighting.

  • Silver Studio
    Silver Studio Před 4 dny

    AI power distribution makes sense if you're talking about a laptop because it would allow for lower overall thermals which would be REALLY important for a thin&lite.

  • Soumya Hazra
    Soumya Hazra Před 4 dny

    she reminds me a lot of Pam from 'The Office" .
    She even talks and looks same!

  • Benjamin Karlog
    Benjamin Karlog Před 4 dny

    Please do not put Dennis on the camera.

  • Jo Veteran
    Jo Veteran Před 4 dny

    50:18 "Don't dip your jerky in hot sauce, Dennis! That's like one of the first things you learn!"

  • Aaron Nelson
    Aaron Nelson Před 4 dny

    I'd let Janice secret shop for me any day! She's a fox.

  • t98765af
    t98765af Před 4 dny

    For the LTT store, can you guys offer tall sizes, like LT and/or XLT? I would love to rep LTT, but I don't buy shirts that are too short or too wide

  • Karl P
    Karl P Před 4 dny

    Dell outsources everything to stupid Indians

  • Wutipong Wongsakuldej
    Wutipong Wongsakuldej Před 4 dny

    I've seen a few 'avid gamers' who knows only a fair bit about PC (eg. only knows that Core i7 is better than Core i5, or GTX1080 is better than GTX980 etc.). They don't really in to the geeky side of PC gaming, as they would only ask the store to do everything. So I think even those gamer will need some sort of technical support. I also know a few people who know quite a lot about PC hardware, but never touch any parts of them. They will run to the store whenever something breaks.
    So I think the video also helps these people as well, not only the people who are not very used to the PC gaming.

  • Richard Goulet
    Richard Goulet Před 4 dny

    You can crack CC very easily...

  • Samuel Clemens
    Samuel Clemens Před 4 dny


  • Kyle Slater
    Kyle Slater Před 4 dny

    Just because someone is an avid gamer doesn’t mean they know tech support. I would chose based on support not performance. At least for anyone but myself. I know approximately 2 people that I’d suggest complicated support.
    Edit: omg.... so do all accountants use phones from 20 years ago? My sister has had her phone for so long I’m amazed it turns on still.

  • Bits of Pulp
    Bits of Pulp Před 4 dny

    Dennis like's 'em (not) thick.

  • Bits of Pulp
    Bits of Pulp Před 4 dny

    41:04 Speak for yourself. I get mad when family doesn't ask me to build them a computer and I can't sate my addiction to building rigs. I literally bought my dad a Ryzen 2200 setup three weeks ahead of Christmas just because it had been too long since my last build and his computer in the shop was an ancient Intel J1900 that I originally bought to build a carputer. I periodically disassemble and reassemble old parts like my brother's old FX 8300 rig just to fiddle with Linux distros and keep the urge to buy new parts at bay.

  • Bits of Pulp
    Bits of Pulp Před 4 dny

    She would have gotten herself a new laptop and then gave her parents her old one.

  • Zac Randazzo
    Zac Randazzo Před 5 dny

    Dennis! Come on - coughing into your hand is soooooo gross! 🤮🤮🤮 Cough into your elbow dude!

  • olivcald1
    olivcald1 Před 5 dny

    we love janice

  • Suchender W
    Suchender W Před 5 dny +1

    Think shes flierting with me

  • Dave Davidson
    Dave Davidson Před 5 dny

    Linus Touch Tips Boxers no homo....

  • ShroudedWolf51
    ShroudedWolf51 Před 5 dny

    Unless we're talking CRT levels of thickness, there is no reason to care about TV thickness. You're not carrying it around in your pocket laptop bag; you setbit down once and not touch it again. An extra centimeter or three of less thickness means you'll get that "Wow!" feeling for like a week....and, then, forget all about it.

  • ShroudedWolf51
    ShroudedWolf51 Před 5 dny

    The only reason why I know of Hi-Sense is because I work as a subcontractor and they are the second most common brand of TV I end up seeing, only second to Vizio.
    Until this demo, the only reason why I thought they had anything going for them at all is that they made TVs that sold for ridiculously cheap (with just as cheap of quality).

  • SaeedEvox
    SaeedEvox Před 5 dny

    16:11 i thought of the same thing your thought of , linus

  • ShroudedWolf51
    ShroudedWolf51 Před 5 dny +1

    The massive difference between...say, Maingear and Apple is that Maingear (and, Dell, iBuyPower, etc.) doesn't have an extensive history of shoddy engineering that they will compensate for by lying to and blaming the consumers for "using it wrong".
    Yes, Apple has a lot of appeal to the layman, but surely their constant attitude of, "Yeah, this'll take $ridiculousSum to fix" or "Oh, just go buy a new one" wouldn't be all that appealing even to the biggest amateur.
    Just imagine phoning up Maingear or HP and rather than help, they told you that you shouldn't have been using your gaming PC for gaming and that your only recourse is to bin the whole thing and buy a new one.

  • moritz s.
    moritz s. Před 5 dny

    I enjoy watching your videos, but you should work on your audio. the volume is all over the place, when watching multiple videos

  • assassinate241
    assassinate241 Před 5 dny

    I love Janice and Dennis, she is seems so sweet and he is so funny. CaN i JuSt mArRy ThEm BoTh? 😍😂😍😂

  • Fee
    Fee Před 5 dny

    Linus anyone who thinks they’ve been trained in sales and also thinks they should strongarm customers before they run to the door to flea hasn’t been trained at all

  • Fee
    Fee Před 5 dny

    Y’all edited the “live” stream ?

  • Fee
    Fee Před 5 dny

    Oh my god the RUDEST little 12 year olds in the live chat need to be spanked and denied food and water for 37 weeks minimum.

  • James Vasa
    James Vasa Před 5 dny

    Hisense was my first 4k tv. Was 2016 and only cost me £250. Was side lit and wasnt that great but it was a 4k tv. They was sponsors for fifa euro tournament and world cup.

  • SomeCuntsUsingMyName
    SomeCuntsUsingMyName Před 5 dny

    The banana hammock is way too small on those things.

  • FGmods
    FGmods Před 5 dny +1

    Hearing about how it affected DELL especially is super interesting.
    Good to hear they took it so seriously and made sweeping changes like that.

  • VMEcycle6
    VMEcycle6 Před 5 dny

    34:51 What's wrong with a nice and small phone? I had a Nokia 7230 until 2016 ( ͡° ͜ʖ ͡°)

  • Anarchy Antz
    Anarchy Antz Před 5 dny

    Janice is and was far too polite about these companies. I like many on here am a tech guy, have been on computers since the Spectrum days and building PC's since the 90's, helping others (friends, relatives, you know you wind up being the guru for god knows how many) and have always, ALWAYS treated everyone regardless if they are green at it or know most of it, with respect, patience and understanding because lets face it we have all been there at the start and the way some of these "professionals" treated Janice was beyond a joke.
    I seriously hope for their sake those companies either watched this or ask Linus for the full versions to say to their teams that this is *NOT* the way we treat customers. My highlight many years ago was helping out a great grandfather of 92! and saved him from the perils of being ripped off and down spoken to by PC World.

  • M vP
    M vP Před 5 dny

    hi janice :D

  • Cristi Bejinariu
    Cristi Bejinariu Před 5 dny

    She`s so cute! :)

  • Raúl Ricardo Salazar Baeza

    One time i was calling to a bank agent in a bank (i only could get the info i looking for with the on call support) then when i give my account number, the guy im calling stop talking for 15 minutes... i tell to the guy in front on me that he doesn't answer... he only told me: "maybe is busy" but that's not server i was looking for... i understand Janice... i left bc i feel i was wasting my time

  • David Nazzaro
    David Nazzaro Před 5 dny

    Ghost Pepper is amazing.....does sneak up on ya tho.

  • Jay
    Jay Před 5 dny

    that hair linus boi

  • Samuel Chelemer
    Samuel Chelemer Před 5 dny

    Janice seems nice and is cute.

  • Athstavr24
    Athstavr24 Před 5 dny

    Guys please donate to my campaign I want to raise money to build my gaming setup @t

  • yaseen reza
    yaseen reza Před 6 dny

    Time to relax after my exam, and watch my birthday WAN show

  • mr_godman
    mr_godman Před 6 dny

    Rip Janice needs a pay raise XD hahaha

  • Tylor Barker
    Tylor Barker Před 6 dny

    Denis has gotten so much better at english over the years props to him

  • evilkillerwhale
    evilkillerwhale Před 6 dny

    This is like most wholesome human on the planet.

  • R.a. Wheeler
    R.a. Wheeler Před 6 dny

    Hey Janice!!!

  • Chunkey
    Chunkey Před 6 dny

    this is the most viewed wan show.

  • Belphegor 8818
    Belphegor 8818 Před 6 dny +11

    Can you please turn volume up, at least by 30%. I have to max out volume on my cell phone, and a lot of time I cant hear every word you say :)
    I cant always use earbuds
    Love you guys

    • Sergey Dankov
      Sergey Dankov Před dnem +2

      That is definitely a problem that has been here for long. Have to maxed out the sound (S8) for the voice, and the intro being waay to loud comparing to the rest.

    • Marcel Groeneveld
      Marcel Groeneveld Před dnem

      Volume gets very loud on my p20 lite, you sure there isnt an entire sandbox in your speakers

  • Darrell Sisson
    Darrell Sisson Před 6 dny

    Janice is adorable!

  • xxBlack_Mentholxx
    xxBlack_Mentholxx Před 6 dny

    i actuslly wont mind watching a raw unedited video from you guys.

  • Full Metal Jew
    Full Metal Jew Před 6 dny

    I want the boxxers right now

  • naakixxv
    naakixxv Před 6 dny

    i whant to get your flask linus do a ko lab with the manufacture i whant it with ltt logo aswell as save the planit

  • Robert T
    Robert T Před 6 dny

    That Hisense display must introduce quite a bit latency with the multiple modules.

  • Robert T
    Robert T Před 6 dny

    Should do a sequel based on Brick and Mortar stores. Even online stores of the brick and mortar would be interesting.

  • ekrodin
    ekrodin Před 6 dny

    Awesome Janice!

  • kalhas80
    kalhas80 Před 6 dny

    Alex Smith: ​Janice VS Dennis scrapyard wars, make it happen

  • Tone 720
    Tone 720 Před 6 dny

    I did think watching those videos that having someone who is closer to the 'average joe' in terms of tech knowledge was a great move. Nice job Janice.

  • Drago 28
    Drago 28 Před 7 dny

    Denis = Chinese Austin Evans

  • Torguemada
    Torguemada Před 7 dny

    I really hope to get some LTT shirts in the future as they are quite cool looking, but they need to manage a better shipping solution. As sadly a 50+ dollar shipping is a wee bit to steep for a 50 dollar order.

  • damo boom
    damo boom Před 7 dny

    would have been interesting to compare buying a pc with nzxts service

  • Nate Cole
    Nate Cole Před 7 dny +1

    I don’t know what anyone else thinks, but Janice is low key sexy af!!! just sayin 😏

    • Nope
      Nope Před 6 dny


    • Nate Cole
      Nate Cole Před 7 dny

      Does she have an Instagram?

  • Simonarne Myklebust
    Simonarne Myklebust Před 7 dny

    i had a 5 hour experience where i needed to get something fixed in my adobe suite. and they didnt fix it right away i had to wait 24 hours for them to send me a file that i dropped in to a folder and restarted and everything worked

  • TiagoTiago
    TiagoTiago Před 7 dny

    01:11:13 That's what she said

  • TiagoTiago
    TiagoTiago Před 7 dny

    Can't you get in trouble for admiting to use pirate software while being a big figure in a big company?

  • MaX Falstein
    MaX Falstein Před 7 dny

    I agree with Linus on the Apple points.
    I use Apple as my front of house devices but I run FreeBSD on all of my servers except four which run Darwin.
    In the last four years, Apple has pulled up closer to Dell by having the latest hardware but the rumours of bespoke Apple Mac processors is very luring to extremely high-end professionals.
    I have a 2010 Mac Pro, a 2013 Mac Pro, a 2018 Mac mini but will be going back to the 2019 Mac Pro.
    I still use all of my Mac Pros and run them as servers.
    For lower-tier users, I know Apple products are incredibly popular for ease of everything.
    For devout gamers, I can see why they wish to know exactly what is in their gaming tower.
    I game on macOS, Windows 10 and Linux.
    I have an Alienware Steam Machine and a custom SteamOS rig but it is ancient.
    Vulkan on macOS and iOS will change the gaming scene in 2019.

  • Big Dubyuh
    Big Dubyuh Před 7 dny

    hisense is one of those companies that more people need to know about

  • billymonkey111
    billymonkey111 Před 7 dny

    It's sheila from the office UK

  • SolidSnake
    SolidSnake Před 7 dny

    This comment section is rough

  • Darth Rambo007
    Darth Rambo007 Před 7 dny

    The audio gets worse with each show and i like how they do nothing about it yet its a show where people talk for an hr smh

  • Big Dubyuh
    Big Dubyuh Před 7 dny

    Caveman like when Janice smiles

    RED RUM Před 7 dny +1

    Janice sucks .

  • High Desert Exile
    High Desert Exile Před 7 dny

    ya should do this every year, will def help provide better support from these builders over time

  • fatmon95
    fatmon95 Před 7 dny

    I just have to say that my Hisense 4k looks better than my Samsung one that I paid double for. Both 2017 models.

  • zakats
    zakats Před 7 dny

    Yay, Janice!

  • Martin L.
    Martin L. Před 7 dny

    yo linus, when you gonna realize that the people who watch the wan show and the people who watch the main channel aren't the same people. #BRING BACK THE STRAW POLL!!!!

  • Chilaquil Solano
    Chilaquil Solano Před 7 dny

    hey here is Hisense demo.

  • William Carter
    William Carter Před 7 dny

    #agentjanice #secretshopper2 in store! We want to see her again!

  • Lj Craft
    Lj Craft Před 7 dny

    Can we get the longer videos maybe in a Playlist that doesn't matter it's just for people to see what these calls were really like maybe release a video for each company / call edited for personal info of course but I'd like to see it. I'm only one but I'm sure there are others that would.